Sensio Case Study

National Autistic Society

Business Overview

Sensio is a designer and manufacturer of innovative and high-quality LED lighting products and solutions. As an undisputed market leader in its sector, this fast-growing global brand is currently established in the UK, America and Slovenia, and has its own product design and development department that designs and manufactures unique and inspiring lighting solutions.

The Brief

Sensio wished to create an up-to-date B2B retail website powered by Sage Pay integration that allowed traders to access the brand’s product catalogue and order them online. Sensio commissioned IDS Logic to develop this new website and ecommerce platform that could allow trade customers to explore a range of products and order them in bulk. What was once a manual process needed to be turned into a fully automated digital process.

Solutions Overview

Recognising that efficient business processes were key to the success of this project, we built Sensio a bespoke feature-rich content management system (CMS) powered with the latest high-end functionalities that their team could use to manage product showcases, product features and various other content from the backend.

Through a detailed analysis to define the business processes between the website and Sensio’s office systems managed in Sage, we designed and developed a fully integrated online ordering system that allowed trade orders to flow seamlessly between an engaging and responsive website and the back office. Many trade account features were also migrated from paper-based systems to online functions.

Functionalities Built

  • Slick product catalogue
  • Order processing capability
  • Content management to enable the brand to take control of their content
  • Centralised web processing system that connects to the Sage platform and enables order processing and regular updates to trade customers.
  • Dedicated Customer Service section
  • Dashboard, Categories, Subcategories, Products, FAQs, News, Blog, Enquiry Management, and Trade Zone Management.

Services Offered

  • Requirements Analysis Consultancy
  • Responsive UX Web Design
  • Bespoke .NET Trade login Area Development
  • Bespoke CMS Build
  • Sage Integration
  • Ongoing Site Monitoring & Maintenance

Technologies

  • Bespoke .NET Build
  • Sage to Web bridge
  • HTML
  • CSS
  • JS
  • jQuery

Results

  • A website that made it easy for dealers to place orders online
  • Transforming a totally manual process into an automated process
  • Enabled Sensio’s team to manage the growing volume of trade orders much more efficiently
  • Reduced reliance on offline processes
  • mproved visibility of trade accounts for customers
  • Improved payment processing
  • Reduced business processing lag time
  • Improved user experience on mobile devices
  • Sales have significantly exceeded expectations since launch and continue to grow
National Autistic Society

Por qué elegirnos como socio tecnológico

  • Amplio espectro de tecnologías

    Amplio espectro de tecnologías

  • Escalabilidad de recursos

    Escalabilidad de recursos

  • Experiencia demostrada

    Experiencia demostrada

  • Ejecución de proyectos sin contratiempos

    Ejecución de proyectos sin contratiempos

  • Plazo de entrega rápido

    Plazo de entrega rápido

  • Mantenimiento y Soporte 24/7

    Mantenimiento y Soporte 24/7

  • Enfoque centrado en la colaboración

    Enfoque centrado en la colaboración

  • Experiencia multidisciplinar

    Experiencia multidisciplinar

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